EV Service.

At Southern Sales & Service Co Ltd we believe peace of mind should come standard with every vehicle we sell, that’s why we are pleased to provide the following information to ensure your seamless transition into maintaining your vehicle.

We know how important it is to get your car serviced and here at Kia, we love to help make sure your Kia is running smoothly so you can continue to drive worry free.

Hours of Operation:
(not including public Holidays).
Monday – Friday 7:45a.m. -4:30p.m.
Saturday 8:00a.m. 12:00p.m.

At Southern Sales we are committed to providing you with the best EV driving experience and top-notch customer service with our trained and certified staff. To support this, we have a designated team inclusive of our Service Managers, Sales Managers and Service Advisors to help guide you along this electric drive with us.

Contact us at:

1.     Our WhatsApp# number 868-325-0157 (messages only)

2.     Email:  kiaevservice@southernsalestt.com

For any other questions, concerns you can feel free to email our EV Service as follows: -

San Fernando :
16-18 Cipero Road, Cross Crossing, San Fernando.
Service Appointments Call Centre – 224-3512
Office: 657-8541 Ext: 2051 -2053

Port of Spain :
Kew Place Port of Spain (Entrance on Fraser Street.) 
Service Appointments Call Centre – 224-3512
Office: 627-2461 EXT 1501-1504

Service Manager: -Steve Rooplal 
Tel: 868 625 2461 EXT 1500
Email: S.rooplal@southernsalestt.com

Service Advisors:                                                                      

1.     Alicia Sanchez
Tel 625 2461 EXT 1502
Email: a.sanchez@southernsalestt.com
WhatsApp# 325 0157

2.     Tehillah Pierre
TEL 625 2461 EXT 1505
Email: t.pierre@southernsalestt.com
WhatsApp# 325 0157

3. Roxanne Samaroo
TEL 625 2461 EXT 1513
Email: r.samaroo@southernsalestt.com
WhatsApp# 325 0157

Service Interval.

The current service intervals and warranty for your EV vehicles are listed below:

1.     Preliminary check 5000k - no charge 

2.     First Service:     12 months / 15,000 KM.

3.     Second Service: 24 months / 30,000 KM

4.     Third Service:    36 months / 45,000 KM

Warranty.

WARRANTY: 3 YEARS/100,000KM
EV BATTERY WARRANTY: 8 years/160,000km

Your EV comes with a 3 years/100,000km warranty along with 8 years/160,000km warranty on the EV battery. To honour these warranties, your EV must be serviced and maintained by the KIA EV authorized dealer being Southern Sales & Service Co Ltd at the specified service intervals.

Our dedicated team is always here to support you, whether it's about vehicle maintenance, software updates, or any other inquiries you may have. We look forward to accompanying you on your electrifying journey with your KIA EV.